iqx the Technology Division of iqbusiness is seeking a highly skilled Senior UX Designer with a strong background in banking, financial services, or credit products, and a proven ability to design intuitive, scalable solutions for internal systems, platforms, and desktop experiences (e.g., Nova or equivalent). You will play a critical role in shaping user experiences across CRM platforms (Salesforce) and internal applications, ensuring consistency, usability, and innovation in complex financial environments.

Essential Skills & Experience

• 5+ years’ experience as a UX Designer, ideally within the financial services or banking sector.

• Experience designing credit or lending products, or other regulated financial tools.

• Deep understanding of internal systems UX, desktop platforms, or environments like Nova.

• Demonstrable experience with Salesforce, CRM UX, or other enterprise-grade platforms.

• Advanced capabilities in both UX and UI, with strong prototyping, interaction design, and visual design skills.

• Proven ability to manage cross-platform design delivery with a consistent user experience.

• Experienced in Agile delivery environments; able to adapt to fast-paced, iterative workflows.

• Strong communication and stakeholder engagement skills.

• Expertise with design systems and scalable methodologies.

• Familiarity with accessibility (WCAG) and compliance standards in financial UX design.

Key Responsibilities

• Lead end-to-end UX design efforts for internal systems, credit product platforms, and CRM tools.

• Collaborate with product managers, engineers, and stakeholders to define user problems and co-create design solutions.

• Translate complex user needs into intuitive and accessible designs for desktop and web-based systems.

• Work closely with Agile teams, contributing to sprint planning, ceremonies, and iterative delivery.

• Deliver wireframes, user flows, prototypes, and high-fidelity UI designs using tools such as Figma or Sketch.

• Maintain and contribute to the evolution of the organization’s design system and uphold design methodology standards.

• Conduct user research and usability testing, synthesizing insights into actionable design improvements.

• Ensure consistent cross-platform experiences and seamless integration across Salesforce, internal portals, and external-facing tools.

• Present concepts and final solutions clearly to senior stakeholders and cross-functional teams.

Please Note:
As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.

iqbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals